Reference

Syarat dan Ketentuan yang Berlaku di 77singa

These terms set out what you agree to when you open an account with 77singa and use our lobby — covering how your account works, how transactions via DANA, OVO, or GoPay are handled, and what applies when you access our services from Indonesia.

DANA, OVO, GoPay transactions coveredAccount holder obligationsEligibility by local lawFair use and conduct rulesTerms update process
77singa Syarat dan Ketentuan yang Berlaku di 77singa
CONTACT OUR TEAM

Hubungi Kami Soal Syarat Akun

If something in these terms is unclear or you need to flag a concern about your account, you can reach our Indonesia support team through the channels below. We handle terms-related questions, account access issues, and transaction disputes — including anything connected to your DANA, OVO, or GoPay wallet. Players in Makassar and across Indonesia can reach us any time through the methods listed here.

Live Chat The fastest way to get a response on terms questions or account issues. Open the chat window from inside your account and connect directly to our support team.
Email Support For detailed terms enquiries or formal account concerns, send us an email. We respond to every message and keep a record of your query for follow-up.
Account Help Centre Access the help section from your account dashboard to find answers about e-wallet transaction rules, account verification steps, and terms change notices.
HOW WE PROTECT YOU

Keamanan Akun dan Pengelolaan Data Kamu

Your account data and transaction history are handled with care. We apply standard security practices to protect login sessions and e-wallet linkages, and we do not share your personal information with third parties outside of what is necessary to process your transactions through DANA, OVO, or GoPay. You have the right to request a copy of the data we hold on your account or to ask us to correct inaccurate information at any time.

Data Retention

We retain account and transaction records for as long as required to support your account and meet applicable legal obligations in your region. You may request details on what we hold.

Cookie Use

Our platform uses cookies to keep your session active and remember your account preferences. You can manage cookie settings through your browser at any time without affecting core account access.

Account Security

Login sessions are protected and your e-wallet link — whether DANA, OVO, or GoPay — is tied exclusively to your verified account. Report any unauthorised access to support immediately.

Rights and Requests

To request a data review, correction, or account closure, contact us through live chat or email. We aim to process all account-level requests as quickly as possible.

Pertanyaan Umum Soal Syarat dan Ketentuan

Below are the questions we hear most often about how these terms apply to your account. If your question is not covered here, reach out through live chat or email and our team will give you a direct answer.

Yes. Every deposit and withdrawal processed through your registered DANA, OVO, or GoPay wallet falls under these terms. Transactions are considered authorised by the verified account holder.

We notify you via your account or your registered contact when terms are updated. Continuing to use the platform after that notification means you accept the updated version.

No. Each account is individual and must be used only by the registered holder. Sharing access may lead to account suspension and affects any pending transaction linked to your e-wallet.

Contact our support team via live chat or email with your account details. We will confirm what data we hold and provide it in a readable format within a reasonable timeframe.

Report it immediately through live chat. Our team will review your DANA, OVO, or GoPay transaction log, place a note on your account, and advise on next steps for resolution.

Access is subject to local law and available only where permitted in your region. These terms apply wherever you access the platform from within eligible areas of Indonesia.